Effective Date:
1. Acceptance of Terms
By accessing and using the website and services of Mashreq OÜ ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
Mashreq OÜ
Registration: Estonian Business Registry
VAT: EE12345678
Address: Tallinn, Estonia
Email: info@mashreq.org
3. Services Description
Mashreq OÜ provides the following services:
- DevOps consulting and implementation
- Site Reliability Engineering (SRE) services
- Cloud engineering and infrastructure optimization
- Automation solutions and software development
- Technical consulting and advisory services
4. Use License
4.1 Permission
Permission is granted to temporarily download one copy of the materials (information or software) on Mashreq OÜ's website for personal, non-commercial transitory viewing only.
4.2 Restrictions
This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
5. Service Agreements
5.1 Professional Services
All professional services are provided under separate written agreements that specify:
- Scope of work and deliverables
- Timeline and milestones
- Pricing and payment terms
- Intellectual property rights
- Confidentiality obligations
5.2 Service Standards
We commit to providing services that meet industry standards and best practices in:
- DevOps methodologies
- Site reliability engineering
- Cloud infrastructure management
- Automation and software development
6. Intellectual Property Rights
6.1 Our Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Mashreq OÜ and its licensors. The Service is protected by copyright, trademark, and other laws.
6.2 Client Rights
Custom solutions developed for clients remain the property of the client, subject to the terms of individual service agreements.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
8. Limitation of Liability
In no event shall Mashreq OÜ, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
9. Indemnification
You agree to defend, indemnify and hold harmless Mashreq OÜ and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses.
10. Governing Law
These Terms shall be interpreted and governed by the laws of Estonia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
11. Dispute Resolution
11.1 Amicable Resolution
We encourage resolving disputes amicably through direct communication. Please contact us at info@mashreq.org to discuss any concerns.
11.2 Legal Proceedings
Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Estonia.
12. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to:
- Modify or discontinue the Service at any time
- Perform maintenance that may temporarily affect availability
- Update or change the Service as needed
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Mashreq OÜ
Email: info@mashreq.org
Address: Tallinn, Estonia
15. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.